Site Reliability Engineering

Expert site reliability engineering (SRE) services to ensure stability, scalability, and constant availability of systems and applications to your customers.

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Our SRE team offers expert site reliability consulting to ensure the reliability, scalability, and efficiency of your systems through proactive infrastructure management and incident response.


Our SRE services ensure the consistent availability of your infrastructure and give your programming team control over updates. This allows for faster project building and scaling and guarantees your software is always up-to-date and meets the satisfaction of your customers.

Stability monitoring

Building a 24/7 monitoring and alerting system to control the availability of your digital products to the customers and proactively identify and address any issues.

Automation and tooling

Developing advanced automation tools to improve efficiency, reduce human error, and increase uptime.

Incident management

Providing a solution for rapid incident response and efficient management to minimize the effect on both the business and its customers.

Capacity planning

Planning and implementing hardware, software, and data storage capacities, as well as backup communication channels, to ensure uninterrupted service provisioning in case of an accidental crash or increased load.

Recovery planning

Designing comprehensive failure recovery plans  to ensure readiness in case of a breakdown. Implementing best practices for analyzing breakdowns and creating postmortem documentation.

Training and consulting

Providing training and SRE consulting services to assist your company in implementing a CI/CD pipeline and enhancing the effectiveness of your SRE practices.

Why SRE is so important?

The primary objective of SRE is to keep systems running smoothly, minimize downtime, and enhance overall performance.

Our software reliability team:

Designs a continuous integration/continuous deployment pipeline and installs monitoring and alerting tools to detect issues quickly.

Implements incident management practices to guarantee a rapid and effective response to failures.

Establishes a blameless post-mortem culture to gain insights from incidents and continually enhance the performance.

Site reliability engineering helps prevent most software incidents rather than dealing with critical breakdowns after they occur.

How do we help improve site reliability?

We employ a combination of industry-proven best practices and state-of-the-art technologies to deliver SRE services.

  • Service Level Agreements (SLAs) to ensure availability and performance targets are met.
  • Implementation of continuous integration and continuous deployment (CI/CD) to improve software reliability and the speed of software updates.
  • In-depth analysis of breakdown root causes to detect and resolve underlying issues.
  • Implementation of automated incident response (IR) through new observability tools and management processes for responding to security breaches.
  • Assistance with setting up regular testing and simulations to proactively identify potential problems before they occur.
  • Postmortem inspections to prevent future incidents and improve response strategies.

SRE Benefits

Improved system stability

SRE practices aim to minimize downtime and ensure that systems are reliable and available.

Enhanced security

SRE practices enhance the security of software systems by identifying and mitigating vulnerabilities and increasing resistance to data breaches and cyber attacks.

Automated workflows

Automation is a key aspect of SRE, reducing manual effort and improving consistency and accuracy.

Faster time-to-market

SRE enables companies to deliver software faster and more efficiently, shortening development cycles and getting products to market sooner.

Customer satisfaction

Reliability engineering helps spend less time on bug fixing, letting us concentrate on the project's continuous improvement.

Continuous improvement

SRE boosts company performance by guaranteeing consistent availability of your digital product, resulting in happier customers and a stronger brand image.

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SRE vs. DevOps: What’s the difference?

Site reliability engineering (SRE) emphasizes improving overall software system availability and reliability, while DevOps, a combination of software development (Dev) and operations (Ops), plays a crucial role in an organization's ability to rapidly deliver applications and services. DevOps prioritizes fast development and delivery processes while ensuring seamless operation.

What are the key principles in site reliability engineering?

The key principles of SRE include automation, availability, reliability, monitoring and measuring, continuous improvement and aligning development and operations teams. SREs set up monitoring systems to track performance, identify potential issues, and develop solutions for responding to incidents. This results in improved software reliability and efficiency.

Site reliability engineering teams use the following metrics to measure the quality and reliability of software delivery. These include:

  • Service-level objectives (SLOs): specific, quantifiable goals for metrics such as uptime, system throughput, and download rate.
  • Service-level indicators (SLIs): the actual measurements of service-level objectives.
  • Service-level agreements (SLAs): legal documents outlining the consequences of not meeting SLOs.
  • Error dudgets: the allowable level of noncompliance with SLOs; if those are exceeded, the software team focuses on stabilizing the application.

What are the responsibilities of a site reliability engineer?

A Site Reliability Engineer (SRE) is an IT professional who ensures the availability and smooth operation of digital products and customer-facing services. Their responsibilities include emergency incident response, change management, and IT infrastructure development. They work closely with the DevOps team to improve the software deployment process and provide expert support for software infrastructure development. SRE best practices involve thorough documentation of software incidents, including methods of detection and resolution strategies to prevent future occurrences.

Let’s Have a Talk

Get in touch to learn how SRE can increase efficiency and improve performance of your software.

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